IMPACT OF WORK-LIFE BALANCE AND EMPLOYEESPERFORMANCE AT ITES COMPANIES IN CHENNAI CITY (KEY IJP************680)

• Veena S,Ajeetha S

Abstract

In today's competitive environment, work-life balance is pivotal, particularly in the IT and ITES industries, which are known for their high-stress working conditions. Ensuring a balance between professional and personal lives has become a critical issue for IT leaders and managers, capturing the interest of researchers globally. This study explores the dynamics of work-life balance in IT organizations, aiming to provide a fresh perspective to the fields of human resources and behavioral sciences. Using a simple random sampling method, information were composed from 128 respondents, and inferential statistical techniques were employed for analysis. The Friedman test results indicate that Personality is the most significant dimension influencing work-life balance among employees in ITES companies. The verdicts underscore the need for organizations to adopt structured strategies for emotional and psychological well-being. The outcomes of this study aim to assist IT organizations in formulating practical and sustainable WLB policies. These policies are expected to improve employee satisfaction and productivity and facilitate sharing of best practices across the IT industry, fostering a culture of work-life harmony