A Study on Emotional Intelligence : Its Role in Leadership, Team Performance, and Workplace Behavior (KEY IJP************171)

• Thilothama J,Dr. M. Deepa

Abstract

AbstractEmotional Intelligence (EI) has become a critical component in understanding leadership effectiveness, team dynamics, and workplace behavior. Originally conceptualized by Salovey and Mayer (1990), EI is the ability to recognize, understand, manage, and influence emotions in oneself and others. As organizations increasingly focus on fostering adaptive, high-performing cultures, the role of EI has gained prominence as a key predictor of individual and collective success. This paper explores the significance of EI in organizational contexts, with a focus on its impact on leadership, team performance, and workplace behavior. Through a comprehensive review of both contemporary and foundational literature, the paper examines how emotionally intelligent leaders can enhance trust, motivation, and conflict resolution within teams. It further explores how EI contributes to better communication, collaboration, and resilience among team members, ultimately improving team performance. Additionally, the paper highlights the role of EI in promoting prosocial behaviors, reducing counterproductive work practices, and enhancing employee well-being. By synthesizing existing research, this paper provides a deeper theoretical understanding of EI and offers practical insights into its application for organizational development and human resource practices.Keywords: Emotional Intelligence, Leadership effectiveness, Team performance, Workplace behaviour, Organizational behaviour, Employee performance, Team dynamics