Needs Assessment for Elderly Care: Understanding Service Gaps and Preferences for Concierge Assistance (KEY IJP************888)

• Praveetha A,Nikhil Joy, Krishnagiri Yogya Sahithi,Rohan R Shetty, Sakshi Chouhan,Kumaresan, Pachipala Girish Kumar, Nandana K

Abstract

The swift rise in India's elderly population makes innovative geriatric care options inevitable as conventional family caregiving mechanisms are limited. In this research, the applicability of applying concierge services to offer inclusive geriatric care, especially involving competent youth, is investigated. Information was collected using a mixed-methods research approach by administering surveys among 120 participants to gauge public attitude, intention to embrace such services, and prevailing challenges. The research recognizes that although cost and trust are the primary barriers, there is a higher need for systematic, multi-dimensional old-age care systems. The research emphasizes the need for financial counseling, home-based care, and intergenerational care programs. The recommendations extend to government integration, professional certification of caregivers, and technology use for service delivery. The study finds that senior citizen concierge services, if developed with affordability and accessibility of prime importance, can notably enhance the lifestyle of older citizens as well as provide employment chances to young adults. Keywords: Elderly Care Concierge Services, Intergenerational Care, Financial Security for Seniors, Young Caregivers, Technology in Elderly Care.