"CHAT WITH AVA: AI-Powered VirologyAssistant" (KEY IJP************058)

• Prachi Jaydas Patil

Abstract

Chatbots in healthcare are revolutionizing patient interactions by providing a platform for continuous, personalized communication. These digital assistants provide more than just information. Create an interactive environment where patients can become active participants in their healthcare journey. For example, chatbots can engage patients in treatment plans, provide educational content, and encourage lifestyle changes that lead to improved health. This interactive model fosters a deeper connection between patients and their healthcare services, allowing them to feel more engaged and valued The proposed system is an infectious disease chatbotwebsite specializing in the field of virology. After the pandemic we faced, it was quite difficult to know thesymptoms of the disease when it first reached people, which created fear among citizens and made the situation even worse. The proposed system provides users with an interactive chatbot website that prevents patientloginregistration, patient inquiries about virus-related illnesses, appointmentscheduling, and cancellation of relatedappointments. To help patients learn more efficiently and easily about their disease, we use Google Maps to suggest the nearest clinic where their disease is listed. The proposed system provides advanced speech-to-textrecognition features to improve the performance of the model.