A REVIEW OF E-PUBLIC PARTICIPATION IN STRENGTHENING GOVERNMENT GOVERNANCE (KEY IJP************493)

• Jaspreet Kaur, Dr. Mahender Singh

Abstract

E-public participation is assuming an increasingly significant role in the process of public decision-making. Comprehending the present state, deficiencies, and prospective avenues of research regarding the design of e-government platforms is of the utmost importance, specifically with regard to strategies that enhance interactive engagement with public sentiments. This paper undertakes an initial endeavor to conduct a historical literature review on e-public engagement by reconsidering several concepts, such as the public sphere, public engagement, e-public engagement, and public engagement. Thus, the notion of public engagement is elucidated, and the public requirements framework is introduced to underscore the necessity of redesigning the contents of e-government platforms in order to foster greater citizen interaction. Future researchers are encouraged to explore a theoretical framework that centers on e-public engagement, according to the findings of this paper's review.